Policy / IMS Policy
Integrated Management System Policy
Heller Petroleum Limited is committed on developing and maintaining an Integrated Management system of Occupational Health & Safety, Environment based on ISO 9001:2015, ISO14001:2015 and OSHAS 45001:2018.
We commit to:
- Meet all applicable regulatory and legislative requirements related to Safety, Occupational Health, Environment and Quality
- Procure, transport, store and sale petroleum products and other services that meet and exceed our customers’ expectations. Adhere to compliance requirements of the Energy Regulatory Commission in regard to Quality, Environment, Health and Safety.
- Create and sustain a Safe working place for our Employees, Contractors and all other Stakeholders plus conduct our operations in a Safe and environmentally sound manner.
- Embrace risk based thinking in our operations and strategic planning
To achieve, sustain the above, we shall:
- Develop and adhere to our work processes, surpass and constantly review our business plans, key objectives and metrics.
- Maintain a culture of continual improvement by regularly assessing the effectiveness of the Safety Health Environment & Quality system through internal audit activities and management reviews.
- Create awareness and conduct training on relevant Safety, Health Environment Quality to our employees.
- Review this Safety Health Environment and Quality policy in line with our operations.
The Heller Petroleum Limited Management Team and Employees are committed to contribute towards the realization of this Integrated Management System.
QUALITY POLICY STATEMENT
Heller petroleum Limited is committed to procuring, transporting, storing and selling, of quality petroleum products and providing services that meet and exceed customer requirements and expectations.
We are committed to the constant pursuit of customer satisfaction and to being the preferred focus in our market. Continual improvement of quality and service is the basis of our success. Customer satisfaction and continual improvement objectives are supported by:
- Understanding the current and future needs of our customers through on-going customer engagement.
- Ensuring that those interfacing with customers are knowledgeable and effective in quickly providing product and services
- Providing appropriate training and developing employee skills
- Continually reviewing compliance with legal & statutory requirements and improving the effectiveness of our ISO 9001:2008 quality management system.
Our success shall be measured by the satisfaction of our customer by providing products and services that consistently meet customer expectations, legal and statutory requirements.